Introducing Merchant Spotlight — A new series where we will be showcasing two things; budding businesses that use Paga for payment collections and new use-cases of the Paga wallet for our customers. To get this series underway we met with Romain Poirot-Lellig, the Founder & CEO of Kwik, an on-demand delivery service.
Tell us about your business and what inspired you to start?
Kwik is a B2B last-mile, on-demand delivery service. Through our app, our Kwiksters bikes can deliver up to 25 kg in less than two hours. We started operations in Lagos three months ago and will be expanding to other Nigerian cities in the coming months. My main inspiration was the incredible potential of Nigeria in terms of market, in terms of demographics and in terms of technology. The future of African tech is to a large extent being invented as we speak in Nigeria.
How long have you been in operation and what is the size of your operation so far?
We started last June, we are a 20-persons company with operations located in Yaba, we just reached 3,000 B2B customers this week.
What are your thoughts on the logistics space in Nigeria, what do you consider the most challenging aspects?
Logistics is an exciting space in Nigeria, one that is ripe to benefit from technology and innovation. The biggest challenge is keeping pace with the enthusiasm of Nigerians for innovative services!
What differentiates you from the other players in the market?
We are asset-light and on-demand. Which means we do not own the bikes, we are a platform, and we are at the same time on-demand, which for our customers means less cost, less hassle, and more flexibility.
How will you describe the target audience for your services?
Our target audience is really wide: from large companies in the banking and industrial sectors to grocery shops at the corner of the street to law firms.
Where does Paga come in and why was it your preferred solution for collections?
We chose to integrate Paga directly in our app early on because it’s a great service with so many users, and also because we wanted to facilitate the financial inclusion of our Kwiksters, some of them don’t have bank accounts. Creating an ecosystem where our Kwiksters can thrive and we can push economic opportunities their way is a priority for us!
What do you consider to be your greatest achievement so far?
Without any doubt, building a great team, it’s a real satisfaction. Seeing customers return to us, again and again, is another one.
Where do you see your business in the next 5–10 years?
We aim to become a prominent last-mile delivery in Nigeria and in the Sub-Saharan Africa region.
What is the least favorite thing you have to do as you run your company?
I have less time for cooking, which as a Frenchman is a real downside 🙂
If you had to pivot into another business what will it be?
We see ourselves as a data and tech company more than a logistics company. And as you know, data is everywhere, so there is no good answer to this question 🙂
What is your advice to budding entrepreneurs out there?
Follow your instincts, be bold, control your instincts with reason and go for it! Nigeria is a land of opportunity!
Enjoy 10% off on your next package delivery with Kwik when you pay with Paga. Simply enter PAGA10 at checkout via the web or the Kwik mobile app!!! 🥳(Offer valid till the 21st of September, 2019)
We can’t wait to share with you the group of businesses we have lined up to be featured in this series so please, ensure you follow us on here to not be left out of the party!
See you soon 🧡
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